The objective of the Healthcare Customer Service Representative program of study is to provide students with the skills and knowledge related to the healthcare and Insurance industry and provide a basic understanding in the proper techniques and procedures of handling and responding to customer needs.
Upon successful completion of the program students will:
|Class Days/Hours||Standard Length||Maximum Time Allowable||Total Clock Hours|
|Monday - Friday
9 a.m. to 5 p.m.
|6 weeks||9 weeks||240|
A student must attend class for the required number clock hours, successfully complete all class assignments, modules, and examinations achieving at minimum a grade of 76% or pass, and fulfill all financial obligations, prior to receiving a certificate of completion attesting to the successful completion of the program of study.
Licensure is not required for employment in this field.